Membership and Development Director (Washington, D.C.)

Reports to: Vice President-Operations

Based in: Washington, D.C.

Role Summary

For 35 years, the US-ASEAN Business Council has been the premier advocacy organization for U.S. corporations operating within the dynamic Association of Southeast Asian Nations (ASEAN), serving as the leading voice of the U.S. private sector in promoting mutually beneficial trade and investment relationships between the United States and the 10 countries of Southeast Asia. We support the businesses of our 160+ member companies through nine offices in the U.S. and Southeast Asia by providing advocacy and intelligence, and building key business relationships. The Council is the only American organization formally recognized in the ASEAN Charter and meets annually with the Finance, Trade, Agriculture, Tranportation, Tourism, ICT and Energy Ministers at their annual meetings. We have a full time staff of 43 divided almost equally between our U.S. and ASEAN offices.

The Membership and Development Director will be joining the US-ASEAN Business Council at an exciting time. The Council has been growing rapidly. Membership is up more than 80 percent over the last decade. The Council executed almost 300 events for our members last year and is on track for the same this year. We now have full-time physical presence in the six largest economies in Southeast Asia, and with the addition of a full-time staff person in Yangon of the US-ICT Council for Myanmar, the Council also has a presence in Myanmar as well.

The Membership and Development Director will be tasked with building on this momentum and taking the Council to the next level by retaining its current membership base and adding net new members to the Council as well as leading fundraising efforts for major programs and events.

Responsibilities: 

  1. Retain membership base
    1. Track member activities, interests and engagement by maintaining accurate attendance records for Council events and programs, encouraging staff to log member meetings, etc.
    2. In coordination with policy staff, manage Council country and industry committees leadership and participation.
    3. Ensure timely and accurate billing and collection
    4. Ensure up-to-date and comprehensive company lists with each key executive’s contact information are maintained in the membership database
    5. Ensure regular senior-level Council engagement with each member and track this engagement as part of the Every Member, Every Quarter initiative
    6. Communicate with members collectivity and individually and ensure regular engagement and that Council staff are aware of member priorites
    7. Promote Council services and events and the value of membership to members regularly
  2. New Member Development
    1. Develop targeted new member lists and execute plan to reach and convince these target members of the Council’s value proposition and ensure they join
    2. Grow total membership base and meet overall membership targets each quarter
    3. Grow Chairman’s Council membership level through upgrades
    4. Develop creative marketing ideas with the Communications Associate to build the value of the Council brand to attract prospective members
  3. Lead Council Funding Efforts
    1. Identify sponsors for major events, dinners, programs
    2. Identify sponsors for reports and publications
    3. Fund Ambassadors’ Tours
    4. Fund Ministers’ Roadshows
  4. Reporting
    1. Monthly Membership Report to be included in President’s Newsletter and to Council staff
    2. Annual and periodic membership surveys
    3. Tracking members in the news
  5. Invoicing, Accounts Receivable, Collections
    1. In coordination with CFO, ensure annual membership dues invoices are issued to each member in a timely and accurate manner
    2. In coordination with CFO, ensure that sponsorship invoices are issued in a timely and accurate manner
    3. Ensure that invoices are paid by members and when they are not, follow up directly with members
    4. Ensure each member has an accounting/invoice point person and maintain current and complete contact details
  6. Management
    1. Oversee a membership team of two in Washington, DC and Singapore
    2. Work with Senior Vice President & Regional Managing Director to coordinate membership retention and new member development in Southeast Asia
    3. Develop annual budget for membership revenue and activities
    4. Develop sponsorship models for major programs, events and publications
  7. Coordinate Major Programs and Manage P&L and Logistics for them
    1. Annual Gala Dinner
    2. Ambassadors’ Tours
    3. Ministers’ Road Shows
    4. ASEAN Matters
    5. Other major print publications

Qualifications and Requirements

  • The ideal candidate is an individual with a proven track record in membership and/or development with at least 8 years of experience, including demonstrated entrepreneurial approaches to building membership and/or raising funds. He/she is comfortable being part of a small organization and a close-knit management team.
  • The ideal candidate will have a proven ability to work at the highest levels of government and corporations and will come with a significant, existing network among American Fortune 500 businesses.
  • S/he will have demonstrated people- and budget-management experience within government, multinational corporations and/or non-profit organizations.
  • Prior work or study in Southeast Asia is preferred but not required.

In addition, the candidate must be:

  • an independent worker
  • great with people skills
  • clear in communication and have excellent written and verbal English
  • highly organized
  • detail-oriented
  • energetic and fun
  • mature
  • S/he must have the ability to interact diplomatically and professionally with all levels of corporate management and government officials from Prime Ministers, Presidents and CEOs to executives and assistants.
  • S/he must enjoy working in a demanding and fast-paced work environment and be able to manage multiple tasks at once as well as do what it takes to ensure timely and successful completion.
  • S/he must demonstrate a proven excellence in written and oral English language communication either through prior work endeavors or through academia.
  • An undergraduate degree is required with a major in Business Administration, Marketing, International Relations, Foreign Service, Economics, East Asian Studies, or the equivalent work experience. A Master’s Degree is a plus.
  • A minimum requirement for this U.S.-based position is the ability to work legally in the United States on a permanent basis (U.S. citizen, U.S. Permanent Resident, or Qualifying Asylee/Refugee) and to abide by the Foreign Corrupt Practices Act of the United States
  • Fluency in English is required. At least one Southeast Asian language is a major advantage.
  • Excellent working knowledge of Internet research and MS Outlook, Word, Excel and PowerPoint is required.

Application Procedures

To apply, please submit a resume and a cover letter to jobs@usasean.org. The cover letter should include information about your availability and a brief description of your professional goals.  Clearly state in the subject line of your correspondence which position you are applying for.